User Engagement

Understanding the desires and needs of your end users is the key to creating safe and effective products and services.

How we can help

Engaging with users of your products and services early in the design process will help you to respond to their real needs whilst saving you time and money.

Taking a user centred approach, using a range of tools and techniques we can gather valuable insight from patients, carers and health professionals to inform each stage of the design process.

Our approach will help you to respond to genuine user need whilst minimising risk and managing investment. Luto can develop a research plan tailored to your project, timeline and budget to support you in the development of a new or existing interface, product or service.

What we offer

  • Recruitment
  • Surveys
  • Telephone interviews
  • 1 to 1 interviews
  • Focus groups and workshops

Do you want real insight from user research?

Get in touch