Our user research lab provides adaptable audio visual solutions and experienced assistants to support the delivery of your project

Usability Lab

A purpose designed usability lab, located in the heart of Leeds provides a flexible environment that can accommodate a wide range of research activities.

Our lab spaces are complemented by viewing rooms which can accommodate small to larger groups of up to 15 people. The space is ideal for focus groups, usability testing, market research, field research, simulated environments and face to face interviews.  Labs are fully air conditioned with wifi and we offer a range of catering options.

Luto usability lab

Our technology

Our adaptable audio visual solutions support the observation and recording of group activity or 1:1 interviews. Pan and tilt cameras can capture user interaction with a product or device down to the smallest detail. Audio and video recording is available for clients to keep. We can arrange for remote viewing through live streaming, allowing clients to observe studies remotely if they are unable to travel to the lab.

Trained interviewers

We can provide experienced interviewers to support your project and maintain any confidentiality requirements.

Participant recruitment

We can help you recruit the right people for your study. The appropriate selection of participants is critical to obtaining robust results from interviews. Luto’s market leading database draws on a broad demographic including patients, carers and healthcare professionals. We have built links with community and support groups which allow the efficient recruitment of specialist patient cohorts where required.

Dedicated support

We can provide experienced moderators to support the delivery of your project, and our viewing facility assistants are on hand to liaise with participants and provide you with technical support.  A lab assistant is available to carry out administrative tasks such as faxing and copying to enable you to focus on your project.

Contact Denise Donaghy to discuss how we can tailor our service to meet your needs.