Rachael is a psychology graduate who joined Luto in the summer of 2015 as a Project Assistant. In this role she is involved in Readability User Testing and Usability Testing to aid the development of clear and understandable information for users. Rachael recruits participants for studies, conducts the interviews, and is responsible for internal Health and Safety processes and procedures.

Rachael previously worked supporting individuals who had learning difficulties, and a variety of complex needs and communication issues. This role developed her communication and organisational skills, which she now applies to her role with Luto.