Acting Operations Manager
Laura joined Luto in 2009, after completing her undergraduate degree in Pharmacology at the University of Liverpool. Her initial role at Luto was as a Project Assistant, where she developed her skills as an interviewer on an assortment of User Testing and Usability projects. After gaining experience in this position she was promoted to Senior Project Assistant where she was able to further her knowledge of User Testing and its importance in line with regulatory requirements for medicines information. After working as a Project Manager for four years, Laura was promoted to her current role of Senior Project Manager in 2015. In this role she has worked directly with clients, managing a diverse collection of User Testing projects, bridging portfolios and Usability Tests. She has used her knowledge and experience to work on a diverse range of materials including Instructions for Use leaflets, Patient Resources and Training Documents, ensuring that they are suitable for the intended user and comply with all regulatory requirements.