Kirstin is a psychology graduate who joined Luto in 2009. She has since had involvement in the company at all levels; successfully overseeing projects for our global clients and using her strong management skills to hold key internal roles in operations and quality assurance. Kirstin has worked with stakeholders from the pharmaceutical and medical device industries to develop and test a range of healthcare communication materials for EU and US markets and uses her knowledge of client and regulatory body expectations to coordinate improvements to our processes on an on-going basis. Promoted to Head of Business Development in 2015, Kirstin brings her extensive working knowledge of Luto’s services and the wider industry to the forefront of the business. She is involved in developing new projects to meet the diverse needs of our clients and works closely with project teams to ensure that the highest quality service is delivered, driving forward both new and existing customer relationships. She is also responsible for managing the company’s presence at conferences and events.