Claire joined Luto in 2007 as a Project Assistant, where she developed an understanding of the ways in which the general population uses and understands patient information. She then progressed to Project Manager which provided six years experience of managing an array of projects from beginning to end, comprising of patient information and Instruction for Use leaflets amongst others. Her experience and knowledge of European regulatory procedures, frameworks and an insight into FDA requirements, has allowed for the successful delivery of bespoke projects commissioned by a variety of clients. This has, at times, involved international travel where liaising directly with clients supports them more effectively with the challenges they face. Now working as Head of Operations and Projects, Claire is also involved in internal projects to ensure efficient running of the company.